1. TOP
  2. Frequently Asked Questions

Frequently Asked Questions

  • What time is check-in and check-out?

    Check-in time is from 15:00 and check-out time is 10:30.
  • Where should I check in?

    Please Gero Royal Hotel Miyabitei to "Gero Royal Hotel Miyabitei".We will guide you to "Tsuki no Akari Miyabitei Tsuki no Akari" from "MiyabContinue reading
  • Is there a parking lot?

    We have a free parking lot.
  • Is there a shuttle from Gero Station?

    We will pick you up from Gero Station to the inn.
  • Do you have non-smoking rooms?

    All rooms are non-smoking.
  • Where is the place of meals?

    Both dinner and breakfast will be served at the private restaurant.
  • Is it possible to sleep with futon instead of bed even in Japanese + Western-style room?

    Depending on your request, we will prepare a futon in the Japanese room.
  • Is the bathroom of the room a hot spring?

    The inner bath and outdoor bath of the room, the footbath becomes hot springs.Hot springs are using self-sourcing rare that is unusual in GeContinue reading
  • Is there a public bath?

    There is no public baths for Tsuki no Akari Hanare no Yado Tsuki no Akari in concept to enjoy a bath in your room, but you can use the publiContinue reading
  • Can I reserve a private open-air bath?

    Private open-air baths must be booked at the front desk on the day.
  • Is there a curfew?

    There is no curfew.In the evening the night front desk takes care.
  • Can I make a group reservation?

    This facility does not accept group reservations.There is no banquet hall.
  • Can you arrange a companion or prepare karaoke?

    We do not arrange companions at this facility.In addition, karaoke is not available.

Contact us