- Frequently Asked Questions
What time is check-in and check-out?Check-in time is from 15:00 and check-out time is 10:30.
Where should I check in?Please Gero Royal Hotel Miyabitei to "Gero Royal Hotel Miyabitei".We will guide you to "Tsuki no Akari Miyabitei Tsuki no Akari" from "Miyab…Continue reading
Is there a parking lot?We have a free parking lot.
Is there a shuttle from Gero Station?Pick-up from 14:30 to 18:30 at any time. The feed is 8:35, 9:10, 10:00. It is about 3 minutes by bus and about 5 minutes by foot from Gero S…Continue reading
Do you have non-smoking rooms?All rooms are non-smoking.
Where is the place of meals?We will prepare dinner and breakfast at the private room restaurant.
Is it possible to sleep with futon instead of bed even in Japanese + Western-style room?Depending on your request, we will prepare a futon in the Japanese room.
Is the bathroom of the room a hot spring?The inner bath and outdoor bath of the room, the footbath becomes hot springs.Hot springs are using self-sourcing rare that is unusual in Ge…Continue reading
Is there a public bath?There is no public baths for Tsuki no Akari Hanare no Yado Tsuki no Akari in concept to enjoy a bath in your room, but you can use the publi…Continue reading
Can I reserve a private open-air bath?Private open-air baths must be booked at the front desk on the day.
Is there a curfew?There is no curfew.In the evening the night front desk takes care.